Provide Feedback

I wish to ensure that my services are seen to be of the highest standard, that I understand and meet or exceed my clients’ expectations.

However for ADR practitioners it is often difficult to obtain constructive feedback, for example, where a party is unhappy with the unfavourable outcome to their dispute.

With that in mind I ask you to consider your experience of the services I have provided to you, as a client. Please be direct in your constructive comment and/or criticism on my services.

Your response to the following questions will be treated in confidence. Your response will help me to better understand the aspects of my professional services that work well, or which need improvement.

Peter Degerholm

Reg QS FAMINZ(Arb) FNZIQS GDipBusStud(Disp Res)

Peter Degerholm is a qualified alternative dispute resolution (ADR) practitioner with over 35 years experience in quantity surveying and management in the New Zealand building industry. He is a Registered Quantity Surveyor, Fellow of the Arbitrators’ and Mediators’ Institute of New Zealand and the New Zealand Institute of Quantity Surveyors, and a member of Society of Construction Law New Zealand and Dispute Resolution Board Australasia.

Peter is well known throughout New Zealand in construction dispute resolution as an ADR practitioner specialising in adjudication under the Construction Contracts Act, mediation and arbitration. He also provides advisory, expert, advocacy and consultancy services to owners, contractors and subcontractors on commercial, industrial, infrastructure and residential projects, focusing on disputes and dispute prevention.

Peter’s background includes extensive practical experience in specialist contracting and professional QS firms. This allows him to appreciate the complex contractual, legal, technical, financial, performance and quality issues that underlie disputes from all perspectives including client, consultant, contractor and subcontractor.

As a consultant and provider of professional services Peter encourages his clients to identify and address potential issues and differences constructively, before they become intractable disputes. He provides strategic advice and support services in documenting, tendering, negotiating and settling contracts, and intervention as appropriate when conflict arises.